Contract Paralegal - Retail Mortgage Services

The role

TLT is seeking Contract Paralegals for its Retail Mortgage Services team in Bristol on a 3 to 6 month contract. The role handles a caseload of mortgage matters for lender clients under supervision.

What you'll do

• Undertake fee earning end to end case work including being responsible for own cases allocated in accordance with resourcing thresholds, under supervision
• Prepare documentation, liaising with clients, customers (as and when required), third parties to progress cases through the appropriate process within SLA
• Draft correspondence
• Review incoming correspondence from third parties
• Manage key dates
• Ensure Peppermint system is accurately updated to allow data capture and MI to be produced
• Deliver excellent client service through case management
• Perform full financial management of matters with high level of financial hygiene specifically in relation to billing
• Play an active role in continuous improvement and change within relevant team and support Senior management team in that respect
• Undertake work within the regulatory and industry frameworks, policies and procedures
• Maintain a culture of positive behaviour and role modelling within the team

What we're looking for

Benefits