Paralegal - Military AFCS at Irwin Mitchell

The role

Irwin Mitchell is seeking a Paralegal to join their Armed Forces Compensation Scheme (AFCS) team in Manchester. This role is within the Litigation practice area and focuses on supporting clients with serious injury and illness claims related to military service.

What you'll do

Provide legal support on a number of cases
Ensure that client queries are dealt with quickly, efficiently and with empathy, taking appropriate actions
Progress cases in accordance with the department’s procedures to meet agreed personal targets
Liaise regularly with a wide range of clients and medical professionals, in person, over the phone and in writing
Arrange meetings, seek medical reports and chase information
Support business development activities and attend events

What we're looking for

A qualifying law degree (LLB) or equivalent legal qualification

Ability to manage and progress tasks independently under supervision, maintaining accuracy and meeting agreed deadlines

Strong written and verbal communication skills, with the ability to communicate effectively and professionally with clients, medical professionals and other external organisations

Demonstrable empathy, professionalism and sensitivity when supporting individuals experiencing challenging personal circumstances

Good organisational and administrative skills, including the ability to manage competing priorities and maintain accurate case records

Ability to build positive working relationships and work collaboratively as part of a team

Willingness and ability to attend the office as required and undertake occasional travel to support business development activities and client or professional events

Previous experience in a legal support, paralegal or case-handling role· nice to have

Knowledge of Personal Injury law, military claims, or the Armed Forces Compensation Scheme (AFCS)· nice to have

Experience liaising with medical professionals or obtaining and reviewing medical records and reports· nice to have

Experience working in a client-facing environment where excellent customer service was required· nice to have

Experience supporting business development, networking or external events· nice to have

Benefits

25 days' holiday as standard, rising to 28 days depending on role level, plus bank holidays and the option to purchase additional leave

Opportunities to share in our success through annual pay and bonus review processes for eligible colleagues

Health and wellbeing support, including Westfield Health and Digital GP access

Competitive pension arrangements

Two paid volunteering days every year

Access to a range of colleague discounts and lifestyle benefits

Hiring contacts

recruitment@irwinmitchell.com

Paralegal - Military AFCS