Paralegal

The role

Shoosmiths is seeking a Paralegal for their Litigation Services department in Belfast, United Kingdom. This entry-level role focuses on recovering outstanding debts through litigation and collection strategies for clients, including financial services organisations and lenders.

What you'll do

• Manage inbound and outbound calls to a Financial Conduct Authority standard
• Negotiate settlements with customers on behalf of our clients
• Manage litigation and collections cycles of assigned cases
• Manage files within a bespoke case management system
• Manage a large volume of cases on a day-to-day basis
• Record customer information accurately to the case management system
• Provide clients with regular and consistent status update reports
• Ensure compliance with all relevant client and internal Service Level Agreements
• Manage clients' accounts through Court processes
• Make recommendations as to enforcement and recovery strategies to our clients
• Progress enforcement and recovery strategies via the Courts and Enforcement of Judgments Office
• Remain professional, polite and courteous at all times
• Complete all training and compliance in a timely manner
• Ensure clients are correctly billed for work completed
• Manage own workload with limited supervision
• Seek guidance or input from Senior and Managing Paralegals and Solicitors when appropriate

What we're looking for

Hiring contacts