Paralegal - Medical Negligence at Irwin Mitchell

The role

Irwin Mitchell is seeking a Paralegal - Medical Negligence to join their Health Law practice in Birmingham, United Kingdom. This role involves supporting complex, high-value medical negligence claims and delivering exceptional client experiences.

What you'll do

Act as a first point of contact for new and existing clients, taking initial instructions and gathering key information with empathy and professionalism
Support fee earners in the day-to-day management of cases, ensuring files progress efficiently and in line with procedural and regulatory requirements
Assist with the investigation of claims, including obtaining, reviewing and organising medical records and other key evidence
Liaise both verbally and in writing with medical experts, Counsel and other third parties, and support the organisation of conferences and meetings
Prepare documentation to support litigation processes, including court bundles and instructions to Counsel
Assist with hearing preparation and, where appropriate, attend court hearings and conferences
Maintain accurate case management records, time recording and support the achievement of team financial and performance targets
Work collaboratively with colleagues to contribute to team objectives, sharing knowledge and supporting a positive team culture
Keep up to date with developments in medical negligence law and practice, undertaking relevant training as required
Support wider business development and client engagement activities, where appropriate

What we're looking for

A Law degree (LLB or equivalent) is essential

Strong communication skills, with the ability to build rapport and confidently engage with clients in sensitive situations

An excellent telephone manner, with the confidence and professionalism to speak with clients, experts and other stakeholders

Demonstrable empathy, compassion and emotional intelligence, particularly when supporting clients through complex and often distressing experiences

Highly organised and proactive, with the ability to manage competing priorities and meet deadlines in a fast-paced environment

Excellent attention to detail and accuracy, particularly when handling documentation, evidence and case-related information

A strong work ethic, with the ability to take ownership of tasks and maintain high standards of work

A collaborative team player, with the ability to build strong relationships with colleagues, clients and external stakeholders

A positive, enthusiastic and "can-do" approach, with a willingness to learn and develop quickly

A genuine interest in medical negligence law, with a desire to develop a long-term career within this specialist area with Irwin Mitchell

Previous experience or exposure to medical work· nice to have

Experience gained within a legal or professional services environment, such as a law firm, legal clinic, medical or similar setting· nice to have

Familiarity with litigation processes, including document preparation, evidence gathering or court procedures· nice to have

Experience liaising with clients, experts or third parties in a professional setting· nice to have

Benefits

25 days' holiday as standard, rising to 28 days depending on role level, plus bank holidays and the option to purchase additional leave

Opportunities to share in our success through annual pay and bonus review processes for eligible colleagues

Health and wellbeing support, including Westfield Health and Digital GP access

Competitive pension arrangements to help you plan for the future

Two paid volunteering days every year to support causes that matter to you

Access to a range of colleague discounts and lifestyle benefits to support you both inside and outside of work

Paralegal - Medical Negligence

The role

What you'll do

What we're looking for

Benefits

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